Frequently Asked Questions

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What is the difference between French Rose and Green Tea Clay?

Green Tea Clay provides a deep-action cleansing mask with the antioxidant properties of certified organic and powdered green tea, which leaves the skin feeling clean, light and refreshed.

French Rose Clay with Rhassoul, a mineral-rich clay from the Atlas Mountains of Morocco, is a gentle, exfoliating and polishing treatment appropriate for all skin

Is it normal to turn red and/or get breakouts after using one of the Clay Treatments?

Clay stimulates circulation, bringing fresh blood and oxygen to the area where applied. As a result some redness is common after a Clay Treatment. Many people prefer to Mask at night for this reason. (While uncommon if burning or excessive irritation persists, discontinue use.)

Clay actively draws pimples and blackheads to the surface. Therefore, it is not uncommon to ‘breakout’ after a Clay Mask. With regular use of Clay, in conjunction with our other core remedies (Oil Serums, HydroSouls, Shea Butters), the skin will purify and breakouts will subside, revealing a clear, and vibrant complexion.

What is the difference between the Oil Serums?

Each of our five Oil Serums plays an essential role in providing complete nourishment for the skin. In combination with one of our Facial Tonic HydroSouls, the skin doesn’t need anything else. Our unique ‘oil and water’ combination cleanses, tones, hydrates and protects all skin regardless of condition. And while each Serum ‘targets’ a particular skin condition, it is also true that each Serum will provide all the ‘essential basics’ that the skin requires to remain healthy, clean and balanced.

Choosing the right Serum is not an ‘either/or’ situation. All of our Serums – regardless of your current skin condition – will leave your skin in a healthy, balanced state.

Our Rosehip Treatment Facial Serum – Rose or Blue – is an excellent everyday choice for most skin conditions. Rose hip seed oil is considered a ‘dry’ oil and is perfect for those with normal to oily skin. Our Rosehip Serum combined with one of our HydroSouls works to normalize oil balance in the skin.

• Our Rose Blend with sweet, rosy-leaf geranium and earthy, vitalizing carrot seed combines to balance diverse skin conditions in particular those with an oily/dry combination.

• Our Blue Blend features calming and soothing essential oils of blue chamomile, immortelle, and lavender to enhance the regenerative effects of rose hip seed oil. Can be used for all skin conditions, particularly those with sensitive skin.

Argan Intensive Facial Serum is nourishing for most skin that requires light, daily protection. It features silky nutritious Argan oil exclusively produced from by the small, self-governed Berber Women’s Cooperatives of Morocco. Precious essential oils of jasmine, sandalwood, and sacred frankincense from Oman add to an exotic treatment.

Pomegranate Repair Serum, with Sea Buckthorn, is a deeply nourishing daily treatment for delicate, damaged, and/or dehydrated; and congested, blemished skin. Features an exceptional combination of fruit, seed, and berry oils known for their affinity with the skin’s natural balance oil and water; without the addition of essential oils.

Neem Immortelle Purifying Serum is an excellent option for purifying sensitive, congested, blemished skin. Suitable for many other skin conditions, this formula is a unique combination of the infusion of whole plant immortelle with organic olive oil, combined with immortelle essential oil, and neem-cured organic sesame oil.

How long will it take my skin to heal?

The answer differs for everyone. While most individuals notice immediate improvement, for some it may take 6 to 8 weeks.

What we put into our body is as important as what we put on it. If your skin takes longer than 6 - 8 weeks to improve, then we suggest consulting with a Nutritionist or Natural Practitioner to address other issues such as diet, digestion, stress and environmental factors that may be causing your skin issues.

My skin has been looking worse, why is that?

Switching to a simple, holistic, plant-based skin care routine may result in the releasing or ‘purging’ of accumulated impurities. This process is natural and temporary. Allow your skin to release built-up synthetics, preservatives and toxins. How long this takes depends on your individual situation – your health, diet, digestion, stress and prior skin care choices.

What can I do for blemishes?

Follow our five-step treatment protocol for teen, blemish or impure skin.

Our complete Blemish Treatment Protocol includes our non-detergent, deep cleansing Tea Tree Gel Cleanser; a purifying Blemish Serum spot treatment; nourishing and scar-minimizing Pomegranate Repair Serum; refreshing, steam distilled Lemon Thyme Facial Tonic HydroSoul; and our remarkable Clay Mask which draws impurities from congested skin.

What should I use for wrinkles?

Follow one of our daily treatment protocols (according to your individual skin condition) – Rose, Blue, or Blemish. Each treatment protocol includes the basics for healthy, vibrant, toned skin: gentle Cleanser, nourishing Serum and HydroSoul combination, and a deep pore-cleansing Clay Mask.

You may adjust or add the following to the daily treatment protocol:

Pomegranate Repair Serum is the most regenerative of the Oil Serums.

• Our Whipped Shea Butters is an excellent choice for those with damaged, dry, dehydrated or sensitive skin conditions.

• Our Sea Algae Serum is firming antioxidant treatment.

How do I make my pores smaller?

The size of our pores is genetic so they can’t actually be reduced in size; in the same way you can’t really change your eye color or your height.

However, there are some things we can do to reduce the appearance of pores.

Our unique ‘Oil and Water’ combination fights free radicals, softens impurities, and restores the natural balance of the skin. Regular use of our Clay Masks draws those impurities out of the skin. Sea Algae Serum is an antioxidant firming treatment. All work to refine and reduce the appearance of pores.

How can I exfoliate my skin?

Clay is a healthy alternative to exfoliating the skin with acids. Clay maintains and respects the integrity of the skin, while drawing toxins and dead skin cells out of tiny dermal pores. It purifies, minimizes fine lines and wrinkles, and reduces excess oil – all while leaving the skin softer, smoother, and ultimately healthier. Choose either French Rose Clay or Green Tea Clay.

An alternative, or complementary, choice is our Lemongrass Facial Polish – a gentle, exfoliating treatment that targets deep-pore cleansing and polishing of the skin, without dissolving or damaging the epidermal layer of the skin.

Acid peels dissolve the epidermal layer and weaken the skin’s ability to defend itself

How do you use the Oil Serums?

Always use evanhealy Oil Serum and Facial Tonic HydroSoul together. Here’s how:

1. Start by putting 1 to 2 pumps of Oil Serum into palm of hand. Add more or less to fit current skin condition.

2. To that, add generous misting of Facial Tonic HydroSoul (start with 5 – 7 sprays) to Oil Serum.

3. Combine the two together between palms of hands.

4. Press the Oil Serum and Facial Tonic HydroSoul into clean face, evenly distributing between cheeks and forehead/chin areas.

5. Finish with misting of Facial Tonic HydroSoul (optional).

Many find the rich combination of our nourishing Oil Serums layered with our hydrating plant Hydrosouls serves very well as a daily moisturizer.

What make-up do you recommend?

Check with your favorite natural food store. Stores like Whole Foods usually have a well-vetted skin care offering and are good sources for natural alternatives to conventional make-up.

What sunscreen do you recommend?

Evan prefers zinc oxide as the active ingredient. An SPF of 15 to 20 will provide adequate protection for daily use. In exposed situations, consider sun-protective clothing and a wide-brimmed hat with adequate coverage for all parts of the face, including the sides, which are particularly vulnerable.

Check with your favorite natural food store. Stores like Whole Foods usually have a well-vetted skin care offering and are good sources for natural alternatives to conventional sunscreen.

Applying Sea Algae Serum underneath your sun protection cream will provide an oil-free base that prevents the migration of sunscreen into the sensitive eye area.

My product’s color/scent is different than the last time I purchased it. Is something wrong?

Because we use whole plants, our products can vary in scent and color from batch to batch. This is simply a sign of authentic, unadulterated plant material.

Are your products safe to use during pregnancy?

Yes, in our experience, all our products are perfectly safe during pregnancy.

If you wish to be extra cautious you might refrain from using the Blemish Treatment Serum, which has a high concentration of essential oils.

By the way, Whipped Shea Butter with Olive Leaf is exceptional to prevent stretch marks.

How do I oil cleanse?

Apply any Oil Serum, Whipped Shea Butter, or Sweet Blossom Body Oil to damp face and gently massage into skin, focusing on areas of congestion or dryness. Spend a minute or two gently working it into your skin. Remove with a steamy hot towel. Follow by saturating your face with a Facial Tonic HydroSoul of your choice.

How long do your products stay fresh?

We make our products fresh by hand every few weeks. Each batch is numbered and dated with an unopened shelf life of 15 months to two years. This varies according to product type and can be found on the bottom of the box. Once opened, we recommend using our products within 6 months. If stored away from heat and light, they will maintain their freshness and vitality.

Do you use certified organic ingredients?

Yes. We use certified organic ingredients. They are noted with an asterisk (*) on our full disclosure ingredient list.

How do you evaluate your products for purity and sustainability?

We're free of GMO’s, parabens, and gluten. Our products are vegan and are not tested on animals.

Most of our products use certified organic ingredients and many do not require preservatives.

We employ sustainable practices including eco-friendly packaging. We work with family-owned farms and self-governed women's cooperatives.

We are best rated (0 - 2) by EWG Skin Deep.